- The #1 selling contact and customer management solution for over 20 years
- Easily access a complete, integrated view of your contact relationships
- integrates with everyday solutions such as Microsoft Office
Product Description
ACT! by Sage 2010 helps individuals organize the details of customer relationships in one place for a complete view of the people they do business with. Improve marketing effectiveness to attract new customers and get more from existing relationships. And, take action on qualified sales leads with total visibility into the pipeline. Continue working with business solutions like Microsoft® Outlook®, Word, Excel®, and Lotus Notes® because they integrate with ACT!. Be more productive right away since ACT! is easy to learn and use…. More >>
I love how much the user can:
customize the fields
search by custom pirameters
store all pertinent data for customers/prospects in a central data storage system
My only disappointment is that free phone technical support is limited to just the first 30 days after registration
Rating: 5 / 5
I have installed ACT! 2010 on my laptop which has Outlook 2007 and did not have any problems sending or receiving emails in Outlook after the installation.
In the spirit of full disclosure, I am an ACT! Certified Consultant. However, I did not do anything except run the installation file which uninstalled ACT! 2009 from the laptop and installed ACT! 2010. My database updated with no problem and Outlook continued to work with no problem.
My clients who have installed ACT! 2010 have not reported problems with Outlook either. There are many reasons why a user could have issues with Outlook and it seems unfair to blame the ACT! application which might not be the cause of the problem.
The ACT! 2010 version has an updated user interface, a social media component and ACT! e-marketing capabilities that can be a huge benefit to businesses. For an independent review, check out PC Magazine at [...]
Rating: 5 / 5
Slicker than earlier versions. The SQL server app seems to be les of a memory hog than earlier versions. Would be nice to a web-based version
Rating: 4 / 5
I had Act 6 for years and loved it. I had to upgrade to 2010 to be compatable with new Windows software and I have had hours of problems trying to print 5×7 envelopes. After spending hours and hours and hundreds of $$ with a certified consultant, he managede to talk to the high end tech support in the US who said “it was a known problem”. They gave the consultant a fix for the lousy template. It worked on my old printer for a while. Then I got a new printer and now it won’t print envelopes on my new printer. I am fed up and disgusted.
Rating: 3 / 5
I recently purchased the new ACT! 2010 edition with high hopes that this would be a great new upgrade from previous editions. I have been an early adopter of ACT, having first used the product in 1987 and have used subsequent versions since. I stopped using ACT when they wouldn’t run on Vista when Vista first came out. At the time, I was surprised that a company like Sage would not have properly planned for the launch of Vista to at least have a product that would work with it.
Fast forward to now and my latest experience with ACT! 2010. What a disaster! At first, the downloaded version seemed to install correctly. But then I wanted to link my Outlook database with ACT and that didn’t work properly. Simple fields like “State” and “ZIP” were incorrectly matched so that “State” showed up under the “City” field in ACT and “ZIP” showed up in the “State” field.
Then another problem happened. I opened up my Outlook 2007 program and found a major fault. In short, Outlook was no longer able to send emails out, but I could still receive incoming mail. Somehow, ACT was forcing you to send emails within ACT and not through Outlook directly. I then re-started my computer hoping that the problem of not being able to send within Outlook would be resolved, but when I tried to open up Outlook again, it had become completely corrupted and was asking me to set up Outlook as if I was using it for the first time!
I immediately called ACT tech support and the solution they suggested was to uninstall Outlook and reinstall it. In other words, the solution was to wipe out every email I had ever sent or received and start over again. I have now spent the past several days reloading backed up versions of Outlook and trying to delete every instance of ACT 2010 on my computer.
This new ACT product does not have its act together and if you use Outlook at all, then ACT 2010 will become your living nightmare. My recommendation is to stay far, far away from ACT 2010 and avoid the aggravation and hassle of having to rebuild your Outlook files.
Rating: 1 / 5